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Most common questions

What is the new USA TODAY Sports+ experience?

  • USA TODAY Sports+ is a new one-stop premium sports experience, built on authoritative sports news, expert analysis, scores, highlights and everything you've come to expect from the USA TODAY Network.
Why isn't sports news available for my city or state?

  • Currently, USA TODAY Sports+ covers professional and college sports leagues in Arizona, Indiana, Michigan, Ohio (Cleveland and Cincinnati), Tennessee and Wisconsin. USA TODAY Sports+ will be expanding to new cities soon. Tell us where you want us to go next by suggesting a city.
What should I do if I’m having trouble signing into my account?

  • If you created an account online or in app, you set an email address and password. If you no longer remember the password, try clicking on the "Forgot password" link on the sign in page to trigger an email with a link to reset your password.

    If you no longer have access to the email address used to set up your account, please call Customer Service at 1-800-872-0001 and one of our representatives will be happy to help.
How can I sign up for newsletters?
How can I unsubscribe from your emails?

  • Visit www.usatodaysportsplus.com/newsletters and sign in to your account to unsubscribe from our emails. You can also click the unsubscribe link at the bottom of any USA TODAY Sports+ email.
How can I cancel my subscription?

  • While we are disappointed to hear you want to cancel, our team is available to assist by calling Customer Service at 1-800-872-0001 and saying, "cancel."
How do I link a subscription purchased through an app store?

  • If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content.

    To link your subscription, please follow the directions below:

    iOS
    1. Open the USA TODAY Sports+ app.
    2. Click on the settings (gear) icon in the top right corner of the screen.
    3. Click "Create Account" and follow the instructions to make a profile.

    Android
    1. Open the USA TODAY Sports+ app.
    2. Click on the settings (gear) icon in the top right corner of the screen.
    3. Click "Create Account" and follow the instructions to make a profile.

    Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits.
How do I update my credit card or payment information?
Is there any way to access your content if I'm not a subscriber?

  • Non-subscribers will have access to Sports+ free content. Content designated as premium, some newsletters and other features are designated for subscribers only.
I have a print or digital subscription with USA TODAY. Does my subscription include access to USA TODAY Sports+?

  • A subscriber of USA TODAY has unlimited digital access to USA TODAY Sports+ content. To access USA TODAY Sports+ premium content, log in using the same user name and password as your USA TODAY subscription.
I have a print or digital subscription with a local publication of the USA TODAY Network. Does my subscription include access to USA TODAY Sports+?